Optimize Your Utility Billing CIS & Customer Engagement

Innovate for the Communities You Serve

Smart Solutions – Expert Services – Steadfast Partnerships

Origin takes great pride in being a USA-based and 100% employee-owned company

Smart, Integrated Software to

Improve Utility Billing Operations & Customer Engagement

SmartCity Suite is an integrated, comprehensive, forward-thinking suite of products designed and built to enable your utility to focus on your customers.

 

From meter data management to billing, collections, and customer engagement, our offerings are tailored to fit the unique regulatory, technical, and operational challenges that your utility faces today.

Engaging, Collaborative Consulting Services to Tailor & Optimize Software Solutions to Fit Your Utility

Providing services is a challenging job and our team focuses 100% on successful delivery every time. Origin brings a model approach to our work, developed over time with best practices and disciplined performance management. Our services are scalable – addressing tactical and strategic client initiatives for any size utility.

An Enduring Partnership that Supports Your Operations and Embraces Your Utility’s Advancing Objectives

Partnership from start to finish is fundamental to our business success. Accommodation to each client’s unique business model and culture is the only way to achieve lasting positive impact. Working alongside our clients in a collaborative atmosphere is the essence of Origin’s service model.

FACT

A Few Proud Facts

Partnered with over 51 utilities in the US & abroad

Origin has worked with over 51 utilities in the US, Canada, United Kingdom, Australia, and New Zealand helping modernize their Utility Billing, Meter Data Management, Field Service Management and Customer self-service portal. Our client relationships are lasting, with the oldest being 18 years.

Over 31 million commercial & residential customers

Through our work with utility clients, Origin has delivered products and services to improve the billing experience of over 31 million commercial and residential utility customers. 

Our team understands utilities, averaging over 11 years of industry experience.

At Origin, deep industry expertise is at the core of everything we do. Our team averages more than 11 years in the utility sector, with many professionals bringing over 30 years of hands-on experience. We don’t just understand utility operations—many of us have sat in the same business roles as the clients we serve. That real-world perspective enables us to anticipate challenges, design practical solutions, and deliver results that truly matter.